The first social listening platform with predictive AI for Latin America.
Detect crises before they explode. Identify trends before they go mainstream. Your social media analyst that never sleeps.
137+
Satisfied Clients
9+
Years of Experience
456+
Completed Projects
4.5/5
Average Rating
0M+
Daily Processed Data
Traditional tools alert you after the crisis has already escalated. Your team sees the problem hours later, when it already has hundreds of interactions and is trending. By then, the damage is done.
Teams can't read everything manually. Thousands of daily mentions — impossible to cover them all manually.
Tools that only count. They chart numbers but don't understand context or provide recommendations.
They require 24/7 analysts. And even then, something always slips through.
Alerts nobody reads. Traditional tools flood you with notifications for every mention. Your team ignores them all. matIA filters the noise and only alerts when there's real risk.
An autonomous agent that reads, understands and acts on every relevant mention. Detects problems before they explode and finds opportunities your competition can't see.
Detects sentiment drops, volume spikes and urgency concentration before they escalate. Analyzes emerging trends and alerts you when you still have time to act.
Contextual AI with sarcasm and irony detection. Understands that 'great service... 2 hours waiting' is negative. It doesn't just count keywords: it understands what people really say about your brand.
Only notifies you when it truly matters. Automatically filters irrelevant languages, RTs and noise. Direct integration with Slack and email. Zero alert fatigue.
24/7 monitoring of Twitter/X, Facebook, Instagram, TikTok, YouTube, LinkedIn and digital media (news). Everything in one platform, no tool-switching required.
Our team configures your monitoring collections with your brand and competitor keywords. Start receiving insights from day one.
Every alert includes a response draft in your brand's tone, ready to copy. Per-post analysis with AI-written reasoning and actionable recommendations.
This is how matIA transforms your brand management on social media
Hours of detection delay. By the time you see the problem, it already has hundreds of interactions and is trending.
Alert in minutes with 3 severity levels (Appetite, Alert, Internal Limit). You act before it escalates. Crisis contained, reputation protected.
Expensive surveys, 3-month-old data. Decisions based on outdated information.
Real-time data from 7+ platforms. Fresh insights every day about what your audience is saying.
You find out about competitors' moves days later through manual reports.
Simultaneous monitoring of your brand and competitors. Automatic share of voice.
You don't know if a complaint is isolated or if the same user has posted multiple negative messages. You treat every complaint equally.
Automatically identifies recurring authors, classifies them as detractors or fans, and shows their complete history with average sentiment and accumulated engagement.
From connection to actionable insights in minutes
Our team configures your monitoring collections with your brand and competitor keywords in under 24 hours.
Every relevant mention is individually analyzed by AI, detecting sentiment, context, urgency and relevance.
Alerts prioritized by severity with actionable recommendations and ready-to-send response drafts.
Make informed decisions hours before your competition. Capitalize on opportunities and prevent crises.
This isn't just an incremental improvement — it's a paradigm shift
| Feature | Traditional | matIA |
|---|---|---|
| Sentiment analysis | Basic keywords + regex | Deep contextual LLM with AI |
| Sarcasm detection | Doesn't detect it (reads 'great' as positive) | Detects sarcasm, irony and cultural context |
| Crisis prediction | Doesn't exist, only reacts | Detects pre-crisis patterns (sentiment + volume + urgency) |
| Recommendations | Just charts and numbers | Specific actions + ready-to-use drafts |
| Alert latency | Hours or days | <3 sec (critical) / <3 min (normal) |
| Per-mention analysis | Keyword classification | AI-written reasoning with full context |
| LATAM cultural context | Generic, optimized for English | Specific to Chile, Colombia and Peru |
| Suggested response | Doesn't exist | Ready-to-copy draft in your brand's tone |
| Smart filtering | Alerts for everything | Automatically filters languages, RTs and noise |
"With matIA, you don't just hear what people say about your brand. You anticipate what they'll say tomorrow. The difference between controlling the narrative and being controlled by it."
— The matIA promise for your brand
Get alerts when sentiment drops vs your 7-day baseline. Identify strategic opportunities and make data-driven decisions in real time.
Detect critical posts instantly with a ready-to-use response draft. Manage crises with full context and actionable recommendations.
Measure brand perception, compare share of voice vs competitors and identify communication territories with real-time data.
Detect dissatisfaction early, identify chronic recurring detractors and prioritize product improvements based on real data.
Alerts only for critical items. Executive view of brand health without having to check dashboards.
Manage multiple brands from a single platform. Each client with their own collections and independent alerts.
Manage reputational crises with severity-level alerts. Receive institutional response drafts and monitor the impact of your communications in real time.
The most common questions from our clients, answered with full transparency
Can't find your question here?
Write to us and we'll respond in less than 24 hoursDetect crises before your competition. Critical alerts in under 3 seconds. Ready-to-use suggested responses. Zero alert fatigue.
Setup in 24 hours
Fast onboarding
Spanish-speaking support
Local team
2-hour response time
Monday to Friday
Fill in the form and our team will reach out within 24 hours.